Help Center

Find guides, documentation, and answers to help you use Algor effectively

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Categories

ℹ️

Product Information

General information about Algor, its features, and how the product works

👌

Pricing and Subscriptions

Details about plans, pricing, subscriptions, and account management

💰

Refund and Invoicing

Information about refunds, invoices, and payment-related topics

⚠️

Report a bug or an improvement

How to report technical issues or suggest improvements

🧠

Maps

Guidance on creating, structuring, and managing concept maps

Quiz

Information on how quizzes work, how to generate them, and how to manage answers.

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Notes

Guides on creating, editing, and using notes generated from your materials

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Flashcards

Details on how flashcards are generated, structured, and used for studying.

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Transcriptions

Explanations on how to generate and use transcriptions from audio and video

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How does the creation process work in Algor?

It's quick and easy. First, choose the "Set" tool, which includes concept maps, summaries, flashcards, and quizzes. Then, select the input format and upload your content. In just a few seconds, Algor's artificial intelligence processes the material and generates a targeted set with ready-to-use and customizable study tools. During the process you can give additional information to our AI, improving the personalization of the content, following your taste

Can I combine multiple tools in one session?

Yes! The Set you receive can include all learning tools, map, flashcards, quiz, and summary, all automatically generated from your single content upload. You can interact with each tool independently or together for a comprehensive study experience.

What types of Flashcards can I create?

You can generate three main types of flashcards:

  • Fill in the Blank: Great for testing memory and active recall.
  • Concept & Definition: Perfect for reviewing key terms and vocabulary.
  • Question & Answer: Ideal for self-testing and spaced repetition.

These flashcards are created by AI from your input or exported for offline use.

Can I export my Flashcards?

Absolutely. Flashcards can be exported as PDFs, making it easy to print them or use them offline. This is especially helpful when preparing for tests without access to your device.

Can I share my Flashcards?

Yes, you can easily share your Flashcards with others. Once created, you can generate a shareable link to send to classmates, study groups, students, or anyone else. Sharing makes it easy to help others review key concepts efficiently.

What are Algor Templates?

Algor Templates are customizable learning models that use AI to turn your content into structured and visual learning guides. Each Template includes a specific combination of tools such as mind maps, notes, tables, flashcards, quizzes, and summaries. These tools work together, and you can either use pre-made Templates or prompt the tools you prefer individually to create a personalized learning experience that fits your subject and goals.

What are maps in Algor Education?

Maps are visual learning tools (mind maps and concept maps) that help you break down complex information into key ideas and their relationships. They’re generated by AI from your content to provide a clear, high-level overview, making it easier to understand, memorize, and explore connections between concepts.

How are Maps generated?

After uploading your content, Algor’s AI scans the material to extract the most important concepts and organizes them into a visual hierarchy. It identifies relationships, topics, and subtopics, then automatically structures them into a navigable mind map you can further refine.

Can I customize my Maps?

Yes, maps are fully editable. Within the Multimedia Editor, you can rename nodes, change their colors and layout, connect or disconnect ideas, and even add images or custom icons. You can also ask AI to add additional content (including images, videos, and audios) and nodes. This makes it easy to personalize your study experience based on your preferences or subject needs.

Can I export or print my Maps?

Definitely. Once you’re happy with your map, you can export it as a PDF, image (PNG/JPG), or printable format. You also get to choose between different print layouts before printing the map. This is useful for offline review, test prep, or sharing physical handouts with classmates or students.

Can I share my Maps with others?

Yes. You can generate a unique shareable link or invite others to collaborate on the same map. This is especially useful for group projects, tutoring sessions, or classroom environments.

Is there a free plan? What are the limits?

Yes! Algor offers a free plan that allows you to explore the main features before upgrading to a paid plan. With the free plan, you can:

  • Use up to 30 credits per month, forever,to create a maximum of two AI-powered Sets
  • Process content up to 50,000 characters per upload

It's a great way to try the creation of mind maps, flashcards, quizzes, and summaries using your own content.

How can I upgrade my subscription?

To upgrade to a higher plan (e.g., from a Basic to a Pro subscription or from monthly to yearly subscription), go to the Algor home page and click the "Upgrade" button in the top right.

Now, choose the plan you want! If your current subscription hasn't expired yet, the cost of the new plan will automatically be reduced by the amount of the remaining days on your current plan. This way, you'll only pay the price difference between the two plans.

What payment methods are accepted?

You can pay by card (Visa, Mastercard, ...) and by Paypal

What do paid plans include?

Paid plans unlock unlimited or extended access to tools, credits, and advanced features. They allow you to generate more materials, process longer content, use ready-made Templates or create your own ones without limitations. With premium plans, you can also export your material with our optimized tool.

Plans are designed to support individual learners, creators, and educators who want to go beyond the basics.

How do plan timing, renewal, and cancellation work?

Subscriptions are billed on a monthly or annual basis, depending on your selection. Plans renew automatically, but you can cancel anytime from your account settings. After cancellation, your current plan remains active until the end of the billing cycle.

What are credits and how do they work?

Credits are used each time you create a new study material from content you upload. Each AI generation (map, flashcard set, quiz, etc.) may use a certain number of credits depending on content size and complexity. The more you generate, the more credits you’ll need and paid plans come with higher credit limits.

Is there a character limit per upload?

Yes, each content upload has a character limit based on your plan. This limit helps ensure quality processing and balanced resource use. Paid users enjoy much higher character limits compared to free users.

To learn more, visit the pricing page

Do you offer plans for schools, institutions or learning companies?

Yes! Algor supports educational institutions with tailored plans for classrooms, schools, and universities. If you’re an educator or administrator, please contact us to learn more about pricing, onboarding, and custom solutions.

How can I stop the subscription?

To stop your subscription, go to your user profile (Bottom left of the app), then to "Subscription" and then click on "Cancel plan".

After cancellation, your current plan remains active until the end of the billing cycle.

The charge for my subscription renewal failed

If your subscription renewal hasn't been successfully charged, your plan will automatically cancel and your account will revert to the "free" version. If you wish to continue using the platform, you will need to sign up for a new subscription plan. To do so, log in to your account, select your preferred plan, and proceed with payment to reactivate it.

How can I cancel my account?

If your subscription renewal hasn't been successfully charged, your plan will automatically cancel and your account will revert to the "free" version. If you wish to continue using the platform, you will need to sign up for a new subscription plan. To do so, log in to your account, select your preferred plan, and proceed with payment to reactivate it.If you no longer wish to use Algor, you can request deletion of your account. Send your request by email to info@algoreducation.com and wait for confirmation of deactivation.

Please note that deleting your account will permanently delete all uploaded and created materials.

Who is Algor Education for?

Algor is ideal for a wide range of users including students, teachers, tutors, learning content creators, and self-learners. It supports all levels of education and can be used across subjects, from languages and humanities to STEM. Whether you need to break down a complex topic, prepare for a test, or create learning materials for others, Algor gives you the tools to do it faster and more efficiently.

What types of input can I use on Algor?

You can upload content in various formats to suit your learning or teaching style. Supported inputs include:

  • Plain Text: Write or paste any information directly into the editor.
  • Files: Upload documents like PDFs, DOC and more.
  • Photos: Scan or photograph handwritten notes, textbooks, or printed pages.
  • Audio: Use voice recordings from lectures or personal notes.
  • Video: Upload video content from your device or Youtube.

This flexibility allows Algor to work with virtually any kind of learning material you already have.

What types of quizzes can I create with Algor Education?

Algor Education supports three primary quiz formats:

  • True/false: Ideal for quick checks of factual knowledge.
  • Multiple choice: Great for exam-style practice with answer options.
  • Open-ended questions: Encourages deeper thinking and written recall.

These quizzes are designed to help reinforce your knowledge and simulate the kind of testing you may encounter in a real exam.

How are Quizzes generated?

When you upload your content, the AI analyzes it to identify main ideas, facts, and questions that can be formed from the material. It then automatically creates quiz questions based on these insights, which you can immediately use or modify. You also get to choose the type of questions you want in the quiz and the number of questions.

Can I export or print Quizzes?

Yes, you can export quizzes as PDFs, which are perfect for paper-based tests or worksheets. This feature is especially useful for learning content creators creating assessment tests. You can either export a PDF with questions only, or the entire report, that also includes your answers and whether they are right or wrong. You can also share URLs of quizzes with others to take them.

Can I share my quiz?

Yes, you can share your Quiz by generating a shareable link. This allows others to view and interact with the quiz directly, making it easy to study together or assign it as practice.

How can I download the invoice of a payment?

If you want to see the standard reciept/invoice, go to your profile page (Bottom left in the home of the app) and then go to "Payment history", you can download all your reciepts.

If you need a fiscal invoice, you can request it submitting a request for an invoice at this link

How can I request for a refund?

If you want to request for a refund, ensure that you are eligible for it:

  • Less than 14 days from the payment date
  • Used no more than 50 credits in the subscription

You can submit a refund request at this link

How can I report a problem or ask for a new feature?

If you want to contact us to report a problem you are facing with Algor go to the contact form form and describe your problem.

Alternatively, you can use the "Feedback and Help" button in the bottom left of your homepage in the app

Can I create my own custom Template?

Yes! You can create your own Templates to guide the AI according to specific needs. This allows you to develop smart models that reflect your learning or teaching style or help others with targeted materials.

How do I create a Template?

To create a Template in Algor, start by selecting the AI-powered tools you want to include to build the structure of your learning model. These tools include maps, flashcards, quizzes,. Then, customize each tool with specific prompts that tell the AI how to process and format the content. Once your Template is set up, you can save it for repeated use with different inputs or share it with others for wider access. This allows you to create consistent, personalized learning experiences tailored to your goals or audience.

How do I prompt a tool within a Template?

When creating a Template, you can customize each tool by writing a prompt that tells the AI exactly how to process and format the content. For example, in a Map, you can specify how many branches it should have and what each branch should focus on. In a Text Box, you can ask the AI to include tables, structure the content into specific paragraphs, or highlight key concepts. For Flashcards, you might tell the AI to focus on definitions, use a specific format like fill-in-the-blank or Q&A, and generate a set number of cards. In a Quiz, you can request a mix of question types, like three multiple-choice questions and two open-ended ones, based on the most important topics. Once your Template is set up and activated, you can reuse it anytime with new content. This allows you to consistently generate high-quality, personalized materials across different subjects or learning needs.

Can I share my custom Template with others?

Yes. Creators can share Templates via unique links or make them publicly available within the Algor library.

How do Templates help me as a user?

Templates help you learn faster and more effectively by turning your content into structured, personalized learning tools in just a few clicks. Instead of building everything from scratch, you can choose a premade AI-powered Template based on your learning goal: whether it’s summarizing, solving, reviewing, or testing your knowledge.

What is the Algor Card?

The Algor Card is the platform’s standard template. It’s an all-in-one solution that instantly generates a map, summary, flashcard, Q/A, and a quiz from your uploaded content. It’s designed for speed and ease of use. Just upload your material, and Algor delivers a complete learning  path in seconds made of several structured and organized Cards, depending on the length of your input text.

What’s the difference between the Algor Card and other Templates?

  • Algor Card: A general-purpose, fast-processing template for all subjects.
  • Other Templates: More specialized, crafted to suit different formats, disciplines, or learning objectives (e.g., exercise solvers, worksheet generators, and essay graders).

How do I use a Template as a user?

  1. Start by choosing your desired Template (e.g., Algor Card or a subject-specific option)
  2. Upload your content (text, file, image, etc.)
  3. The AI will generate tailored outputs based on that Template, and you’ll receive a custom Card containing the relevant study tools.

What is the Text Box tool?

The Text Box provides a concise, AI-generated summary of the content you’ve uploaded. It distills complex or lengthy information into key points, helping you quickly review essential ideas without re-reading the entire material.

How is the Text Box formatted?

The Text Box is organized into clear, structured paragraphs with visual formatting for better readability. It supports tables, LaTeX symbols for STEM subjects, and even code visualization. This makes it perfect for summarizing technical or academic content in a clean, easy-to-understand format.

Can I export summaries?

Yes, summaries can be downloaded as PDFs, allowing you to save, print, or share them with others as part of your toolkit.

What types of materials can I transcribe with Algor?

You can upload audio or video files in various formats, including lectures, meetings, interviews, or podcasts. Algor automatically extracts the speech and turns it into clean, readable text.

How accurate are AI-generated transcriptions?

Algor uses advanced speech recognition and language models to deliver highly accurate results. The quality depends on the audio clarity, speaker accents, and background noise, but most transcriptions require little to no manual correction.

Can I edit my transcriptions after they’re generated?

Yes. You can easily edit, highlight, or format your transcriptions directly inside Algor to refine them or extract key parts.

What languages does Algor support for transcription?

Algor currently supports multiple languages, including English, Spanish, Italian, and more. You can select the language before uploading your recording.

Can I try Algor’s transcription feature for free?

Yes. You can try audio and video transcription for free with Algor’s free plan.

Can I use Algor to summarize my transcriptions?

Absolutely. Once your audio or video is transcribed, you can use Algor’s AI tools to generate concise summaries or study notes from the text.